Terms of Service
These Terms of Service (hereinafter referred to as the "Terms") apply to all your actions regarding purchasing goods or using services through this website. Please read them carefully before using this website. Once you place an order or continue to use this website, you are deemed to have accepted all the contents of these Terms.
I. Account and Registration
You do not need to register to browse products, but you must provide a valid email address and contact information to receive order confirmations and shipping notifications when placing an order.
If you choose to register an account, you are responsible for properly safeguarding your account password and for all activities under your account.
You promise that all information you provide is true, accurate, and complete. You are solely responsible for any delivery failures or other losses caused by inaccurate information.
II. Product Information and Pricing
We strive to ensure that the product images, material descriptions, dimensions, hardness, and other information displayed on the website are as accurate as possible. However, due to factors such as shooting light and monitor differences, there may be reasonable color differences or visual differences between the actual product and the image, which do not constitute a quality issue.
All prices are in US dollars (USD) and do not include sales tax (which will be calculated separately according to the laws of the state where your shipping address is located and displayed on the checkout page).
We reserve the right to adjust prices and promotions at any time, but this will not affect the final settlement price of confirmed orders.
In the event of a technical error causing incorrect pricing or inventory display, we reserve the right to contact you before shipment to cancel your order or negotiate a solution.
III. Order and Contract Formation
After you submit your order, we will send an order confirmation email, which only indicates receipt of your order request and does not signify the formation of a contract.
We will review your order (inventory confirmation, payment verification, and address verification). The sales contract is only formally established upon actual shipment.
We reserve the right to cancel or refuse orders due to insufficient inventory, payment failure, invalid address, or other legitimate reasons. In the event of cancellation, you will be notified promptly and receive a full refund.
IV. Payment Methods
We accept the following payment methods:
Credit Cards (Visa, MasterCard, American Express, Discover)
All payment information is securely processed through a third-party payment platform; we do not store your complete credit card information.
V. Intellectual Property
All content on this website, including but not limited to text, images, logos, layout design, and code, is the property of us or the content providers and is protected by U.S. and international copyright and trademark laws.
You may not copy, modify, reproduce, distribute, or use the content of this website for commercial purposes without written authorization.
VI. User Conduct Guidelines
You promise not to engage in the following activities:
Uploading or publishing any illegal, obscene, defamatory, fraudulent, or infringing content;
Interfering with the normal operation of the website, including spreading viruses or engaging in offensive behavior;
Scraping or bulk extracting website data;
Impersonating others or making false statements.
If any of the above behaviors are discovered, we have the right to terminate your access and pursue legal action.
VII. Disclaimer
The goods on this website are provided "as is." To the extent permitted by applicable law, we make no warranties, express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
The perceived firmness of a pillow varies from person to person. The firmness ratings and height suggestions listed on this page are for reference only and do not constitute an absolute guarantee of sleep quality.
Natural latex or natural down materials may have a slight odor or normal physical characteristics (such as natural imperfections in latex or small feather shafts in down), which are normal phenomena and do not constitute quality defects.
We are not liable for delays in performance caused by events beyond our reasonable control (including force majeure events such as natural disasters, strikes, pandemics, and shipping delays).
VIII. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or exemplary damages (including loss of profits and goodwill) arising from the purchase of the goods or use of this website. Our total aggregate liability shall not exceed the total price you paid for the disputed goods.
IX. Indemnification
You agree to indemnify and hold harmless us and our employees and agents from and against any losses caused to us by your breach of these Terms or infringement of the rights of third parties.
X. Applicable Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the United States.
Any dispute arising from these Terms or the order shall first be settled amicably through negotiation between the parties. If such negotiation fails, the dispute shall be submitted to the exclusive jurisdiction of the courts of [the same state] in the United States.
XI. Terms Modification
We reserve the right to update these Terms at any time. The updated terms will be posted on this page and will indicate the effective date. Your continued use of this website constitutes your acceptance of the updated terms.